Coastal Chemical & Paper Supply, Inc.
 
All major credit cards accepted
All major credit cards accepted
 We accept all Government Purchasing Cards
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Home > Customer Service

Customer Service

Our commitment to customer service includes:

Experience - Since 1967, we have been in the janitorial supply industry.

Pricing - Very competitive pricing program.

Name Brand Products - We stock the best products from the best manufacturers.

  Name Brand Products
 

Buying Power - We purchase over $2.2 billion per year with our 279 business partners throughout the United States to obtain the best prices. Additionally, we can drop ship from 32 warehouses strategically located throughout the country to better serve our customers and their locations that are in other states!

Store - Largest in size, largest selection, and best customer service.

One Vendor - Single source supplier and business partner.

  • Overall Lowest Total Cost - with budget assistance and planning
  • Paper & Plastics
  • Janitorial Supplies
  • Cleaning Chemicals
  • Cleaning Equipment & Vacuums
  • Kitchen & Laundry Systems/Products
  • Maintenance Supplies
 

Commitment - Management team focused on providing superior customer service & programs;
"NO" IS NOT AN OPTION when it comes to servicing our customers!

Account Manager

  • Evaluates proper cleaning program
  • Recommends correct products for your facility
  • Manages inventory levels
  • Trains your personnel on proper product usage & cleaning procedures
  • Provides technical assistance and problem solving


Order Fill Rate
- over 98% on stock items. Virtually no backorders which is one less headache for you.

Special Orders - our program includes over 18,000 items that you have access to with a one day to two week turnaround time, depending on the item

Efficient Delivery Programs - Next day delivery is standard, with two day maximum to the Midwest. Same day local delivery available within 60 mile radius of home office